Cancelling your order
When shopping with Patisserie-Conseil, you can be assured of complete peace of mind.
You may cancel your order at any time, up until 12 noon on the day you have requested that it is despatched. In the event that you wish to cancel your order, please contact us on 07454494999.
In accordance with the Distance Selling Directive (2000) you may also cancel your order at any time without reason, within 7 working days of delivery. Should you wish to cancel your order and receive a refund, you must confirm this in writing and return the complete packaged item(s) to:
Unit G09 Acton Business Centre
School Road NW10 6TD
Please be aware that you will be liable for any postage costs incurred as a result of returning items to Patisserie-Conseil and you should ensure that you obtain proof of postage as you send it back. We regret that a refund can only be provided for items received back by us. This does not affect your statutory rights.